Conditions of use and sale

Welcome to the JCS Online Resources Website and Ordering Service.  Access to the Ordering Service is available at and is subject to conditions set out on this page.

Please read these conditions carefully before using the JCS Online Ordering Service. By using the Service, you signify your agreement to be bound by these conditions:

  • conditions relating to your use of our Ordering Service
  • conditions relating to the subscriptions of the online resources in the JCS portfolio
  • conditions relating to both your use of our Service and the subscriptions you may make

1.    The JCS Online Resources Ordering Service
The JCS website provides an online Ordering Service to the schools sector (UK and Worldwide) for its portfolio of online resources. The Service enables users to get a quotation, subscribe to a resource(s), view the Institution’s subscriptions, and manage the account.

It has not been possible to licence every resource for institutions outside of the UK so you should refer to the JCS Catalogue to find out which resource is applicable for your institutions type.

2.    Eligible users and institutions
Users must be a member of an eligible institution within the schools sector (UK and Worldwide). JCS will decide the eligibility by verifying each registration request.

Eligible institutions/organisations include:

  • State Schools (Secondary, Middle, Primary)
  • Academies
  • Sixth Form Colleges
  • Independent Schools (Secondary, Preparatory)
  • British International Schools/International Schools

The following types of organisations are also eligible for accounts on the JCS Ordering Service as central purchasing is encouraged to help schools save money.

  • Local Authorities
  • School Library Services
  • Devolved Administration
  • Government departments

3.    Your Institution’s Account
If you use the JCS Online Quotation and Ordering Service, you are responsible for maintaining the confidentiality of your username and password and for restricting access to your account (including the account users listed in ‘Your Accounts’) to prevent unauthorised access to your account.

You agree to accept responsibility for all activities that occur under your account username and password. You should take all necessary steps to ensure that the password is kept confidential and secure and you should inform JCS immediately if you have any reason to believe that your password has become known to anyone else. 

The members of staff placing subscription orders on this site must be authorised to do so on behalf of their institution. Other members of staff who are authorised to access the institution’s account should have their own individual login details i.e. “user accounts” along with the appropriate permissions to place orders or opt-out of subscriptions.

Please ensure that the details you provide are correct, complete, and kept up to date.
JCS Online Resources reserves the right to refuse registration requests from institutions and organisations deemed ineligible, terminate accounts, remove or edit content at its discretion.

4.    Privacy
Please review our Privacy and Cookies notice, which explains how we use any information about you that we receive.

5.    Cookies
This website uses cookies. They are used in order to make this website work, for site security, enhance the user experience, and provide information to JCS Online Resources.

Please review our Privacy and Cookies notice, which also governs your visit to our website, to understand our practices. The Privacy and Cookies notice form part of the Terms and Conditions of use and sale. If there is any inconsistency between the Privacy and Cookies notice and the Terms and Conditions, the Terms and Conditions will prevail.

6.    Access to our website
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

7.    Terms of use for website access
You may use, read and copy material contained on this website for personal and educational (non-commercial) purposes, but not download (other than the Licence Agreements, publications, presentations, reports, other materials which we provide on our site for downloading) or modify it, except with our express written consent. The permitted use of this website does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another party.
This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) JCS Online Resources and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising our or our affiliates’ names or trademarks without our express written consent. Any unauthorised use terminates the permission to use our website.

You can create a hyperlink to the pages of our website as long as the link does not portray JCS Online Resources, our affiliates, or our/their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use the JCS Online Resources logo or other proprietary graphic or trademark as part of the link without our express written consent.

8.    Your conduct
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. By using our website you agree not to intentionally misuse it.

You understand that you, and not JCS Online Resources, are responsible for all electronic communications and content sent from your computer and / or Your Account to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

  • for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
  • to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
  • to cause annoyance, inconvenience or needless anxiety.

9.    Electronic communications
When you visit our website or send emails to us, you are communicating with us electronically, and we also communicate with you by email. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

10.    Reviews, comments, communications and other content
Users of this website may send communications and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any content. We reserve the right (but not the obligation) to remove or edit any content.

11.    Copyright, authors’ rights and database rights
All content included on our website, such as text, graphics, logos, brand names, product names, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of JCS Online Resources or other copyright owners and is protected by English and international copyright, authors’ rights and database right laws.

You may not systematically extract and/or re-utilise parts of the contents of our website without our express written consent. You may utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website for educational purposes only. You also may not create and/or publish your own database that features substantial (eg our prices and resource listings) parts of this website without our express written consent.

12.    Intellectual Property claims
We, JCS Online Resources and our affiliates, respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please contact JCS Online Resources immediately.

13.    Trademarks
All trademarks, images, graphics and other multimedia content not owned by JCS Online Resources that appear on this website are the property of their respective owners.

Conditions relating to subscriptions

This section deals with conditions relating to subscriptions to the online resources included in the Catalogue on our website. Please read the respective Licence for each resource to see their specific terms and conditions which are available here.

14.    Agreeing the terms of the licence
When you place an order to subscribe to an online resource, you will need to confirm your acceptance of the Terms and Conditions of the respective licence by clicking on the “I confirm order and accept licence” on the Form. Once this has been done JCS will send you an email confirming receipt of your order and containing the details of your subscription. JCS will then send an order confirmation to the publisher(s) to activate your subscription and confirming that you (the Licensee) have placed the order and for which resource, the preferred access method, the start and end date of the subscription period, and that you, the Licensee, has agreed to the terms and conditions of the licence.

15.    Subscription cancellations
JCS Online Resources has, on behalf of the school sector, successfully negotiated opt-out clauses in all of the licences currently available within its portfolio. The term of each licence commences on the start date as set out in the Form and will remain in full force and effect until terminated by the Licensee by giving the Publisher and JCS Online Resources 2 months (60 days) notice before the annual renewal date.

You should read the full Term and Termination details under Clause 9 in the Licence.

16.    Pricing

All prices are exclusive of VAT unless stated otherwise and include the JCS service fee which is currently 15% of the value of the subscription. Subscription prices are currently quoted in sterling only.

17.    Losses
We will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website. We do not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty or caused by our gross negligence or wilful misconduct.

18.    Alteration of service or amendments to the conditions
We reserve the right to make changes to our website, policies, and these Conditions of use and sale at any time. You will be subject to the policies and Conditions of use and sale in force at the time that you use the website or that you subscribe to online resources from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

The conditions of use and sale were last updated 23 August 2013.

19.    Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

20.    Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

21.    Governing law and jurisdiction
These conditions are governed by and construed in accordance with the laws of England. You agree, as we do, to submit to the non exclusive jurisdiction of the courts of England.

22.    Our details
This website is owned and operated by JCS Online Resources Limited.
JCS Online Resource Ltd
Suite 23, Oxford House, Parkway Court, John Smith Drive, Oxford OX4 2JY
Registered in England and Wales No. 7462992
VAT Number: 104 2059 64
You can contact us by emailing

Privacy and Cookies Policy

23.    JCS Online Resources Privacy Policy
We are committed to ensuring that your privacy is protected. When we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st April 2011.

24.    Data Protection
In line with the requirements of the Data Protection Act 1998, we will use the information you have provided for the administration of your subscription. In order to do this it will be necessary for JCS to transfer the information you have provided to third parties who are involved in the administration of your subscription, for example:

  • The publisher of the online resource.
  • The service provider who will provide access to the online resource, if different from the publisher.
  • Your Schools Library Service, if it is involved in the subscription.
  • Your Regional Broadband Consortium who may help facilitate access.

25.    What personal information do we gather?
We use the information we receive via the JCS Online Ordering Service to administer and process subscription(s) to online resources, deliver services, process payments, communicate with you about subscriptions, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as customer reviews, and recommend online resources and services that might be of interest to you. Here are the types of information we gather.

  • information you give us: we receive and store any information you enter on our website, and contact details that are entered on the Ordering Service. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, creating system generated emails, customising future shopping for you, improving our website, and communicating with you.
  • automatic information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses and other content served by or on behalf of JCS Online Resources on other websites.
  • email communications: to help us make emails more useful and interesting, we often receive a confirmation when you open email from JCS Online Resources if your computer supports such capabilities.
  • information from other sources: we might receive information about you from other sources and add it to our contacts database.

26.    Visitors to our websites
When someone visits we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our main website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and explain what we intend to do with it.

27.    How to control and delete cookies
We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your manual for that device.

To opt out of being tracked by Google Analytics across our website, please visit
Please be aware that restricting cookies may impact on the functionality of the website and your user experience such as being able to log into Your Account and place orders online.

28.    Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

29.    Controlling your personal information
You may choose to restrict the use of your personal information by emailing JCS at

30.    Inaccuracies and Corrections
JCS Online Resources would like to keep your personal data accurate and up to date. If you become aware of any errors or inaccuracies please let us know by contacting:

31.     Information JCS holds
We do not sell, trade or rent information on our users to any third parties. Under the Data Protection Act you have the right to request a copy of the personal information JCS Online Resources holds about you and to have any inaccuracies corrected. (We charge £10 for information requests and require you to prove your identity with 2 pieces of approved identification). We will use reasonable efforts to supply, correct or delete personal information about you on our files.

Please address requests and questions about this or any other question about this Privacy Policy to the Data Protection Officer, JCS Online Resources Ltd, JCS Online Resources, Suite 1 Whichford House, Parkway Court, John Smith Drive, Oxford Business Park, Oxford OX4 2JY, UK (Email: